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​国内配送
Shipping Carrier
FedEx
(Some products may be delivered by EMS.)
Shipping Fees
Shipping costs will be a flat rate of 1,000 yen nationwide.
For information on shipping overseas (international shipping), please see " About international shipping ."
About tracking
When the product is shipped, we will simultaneously send you an email notifying you that the product has been shipped.
The Yamato Transport tracking number will be included in the email, so please use it.
国際配送
International Shipping
International shipping areas
​・アメリカ
・カナダ
・シンガポール
・韓国
​・中国
​※ここに記載されていない国にお住まいの方は、tenso.com等の日本住所が使える転送サービスをご利用ください。
Shipping Carrier
FedEx
(Some products may be delivered by EMS.)
​配送料金について
International shipping fees can be confirmed on the product payment screen.
*Shipping charges may vary depending on the month of payment due to the possibility of fuel surcharges fluctuating.

If you choose to ship via FedEx, the minimum shipping cost will be 3,500 yen.
​通関・関税・税金について
Customs clearance procedures will be carried out in accordance with the laws and regulations of the destination country, region, or state.
Customs requirements vary by destination, so please contact your local customs office for more information.
Delivery may be delayed due to customs procedures.
輸入税・付加価値税(VAT)等前払金​について
Depending on the country/region/state of delivery, we may charge you a "prepayment for import taxes, etc." when you place your order. In that case, you will be exempt from being charged taxes, etc. when the product arrives.
About returns etc.
Regarding returns and refunds for products shipped internationally, we will only handle them in the event of delivery problems such as initial defects, damage, or loss.
We regret that we cannot accept returns or refunds for reasons of customer convenience.
Delivery status will be determined based on the shipping company's tracking system.
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